Management has been compared to a mine field, one wrong step and you’ve lost your staff, one correct step and you’ve kept them to fight another day, all other steps require careful attention so you don’t take your last costly step. Marcus Buckingham and Curt Coffman, authors of “First, Break All the Rules: What the World's Greatest Managers Do Differently” write, “People leave managers. They don’t leave organizations.” Retention issues? Grab a mirror....
This theory is supported by research from the Society of Human Resource Management, the Saratoga Institute and the Gallup organization, which reveal that job satisfaction, productivity, and the choice to remain at a job are all determined to a great extent by employees’ relationships with their immediate supervisors.
These people management skills are defined as the skills and attributes associated with leading through others, clearly communicating expectations, inspiring others, holding people accountable, and effective use of reward and recognition. Not a bad list. Yeah, some may be better, others are certainly worse. But if you know what to focus on, that is half the battle, and hopefully then you’ll not have to worry so much about those hidden land mines.